How did you find your way to ESL, when did you start working and what was your first position?
I was freshly back from a language travel at St Giles San Francisco when I stumbled upon a job offer stating that ESL Lausanne was looking for a Sales Trainee. Having booked my trip to the USA with ESL a few months earlier, I had a great impression of the company and couldn’t dream of a better workplace at the time, so I immediately applied for the job. Much to my surprise, I got a phone call a couple of days later, inviting me to an interview. After that, everything went so quickly that I was already working at my desk just a couple of weeks later!
What’s your current position at ESL and how did you get there, which development did you follow?
After working in Lausanne for 5 years as a Language Travel Consultant, waking up every morning with the same, great motivation to get to the office, I have been promoted to Office Manager Assistant, which is a fantastic reward and a solid proof that the company gives people great opportunities to develop their career.
What do you like about working at ESL and what do you think has been key to ESL’s success in the last 20 years?
Every day, I get in contact with a lot of different people, each and everyone of them having their own specific needs and ideas in mind, and this is definitely a long-term guarantee that not a single day looks like the previous. My mission is to turn their project into reality and there is no greater reward than getting positive feedback upon their return, acknowledging the quality of our counselling and service.
ESL has perfectly understood how much the human dimension matters and is able to convince not only the person behind every student we send abroad, but also the person behind every employee, and I truly believe that this is the key to a beautiful and amazing success such as ESL’s. Jérôme Golliard